… to always be responsive.
You can reach us by phone, email, text message, website chat or Facebook. Usually, we respond right away. And if we don’t return your message or call within 12 hours? We’ll donate $10 to a charity of your choice.
….to be available when it’s convenient for you.
We don’t delude ourselves into thinking that real estate happens from 9-5 on weekdays. Your schedule is our schedule; your availability is our availability. It’s not great for work-life balance, but we think it’s what you deserve from an agent.
…to treat you like a person, not a lead.
We promise we’ll respect your inbox and won’t send you endless canned e-mails and recipes for pumpkin pie. We won’t cold call you or show up at your door uninvited. And we promise we won’t stalk you.
We don’t like B.S.-ers and tricksters either. We promise to be honest with you, even if it’s not what you want to hear.
….no fridge magnets.
We know that you think most real estate agents are bad at marketing, and sadly, we think so too. We promise to always work with professional designers and not think we can do it ourselves. We promise not use the Comic Sans font. We promise never to give you a fridge magnet with a picture of ourselves on it.
….no broken promises.
We won’t hold you hostage to a piece of paper. If there’s ever a problem while you’re working with us, we’ll do everything we can to fix it. If we can’t, then we’ll release you from your contract. We don’t think you should be contractually bound to work with someone if you feel they’ve broken their promises.
If you aren’t happy, then neither are we. It’s that simple.