I worked with Dena Shiff to rent an apartment near downtown Toronto and couldn’t have asked for a better experience! I am new to Toronto and was looking for a place from out of province. Dena was incredibly responsive and easy to communicate with from the very beginning. After a few weeks of watching the listings my dream apartment popped up. Dena went to view the property and helped me put an offer in right away. She remained very optimistic even though we were competing with other offers. Not only did I get the apartment, but Dena also negotiated with the landlord on their “no pet” policy so that my cat would be allowed. I was expecting this to be a difficult and lengthy process, but Dena made everything run smoothly. It is clear that she works very hard and is excellent at what she does. She completely surpassed my expectations and I will happily work with her again in the future.